21st Sep2006

Apple – Masters of Traditional Retail and Online B2C

by Jon Beattie

So how can one company be so good at online (iTunes) and still beat all the standard metrics for success in traditional retail?

Andy Lark has the answers.

I can confirm that the Apple Store in Regent Street, London is exactly as he describes. Buzzing with energy and people queuing orderly to purchase more Apple stuff. Every marketer should buy an Apple product to experience what it takes to be a super-brand.

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